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Customer Service Rep/Int

Customer Support Specialist Need fresh graduates with some understanding of financial industry. Weehawken location Only w2 No sponsorships available. Primary responsibilities: Answer inbound calls from our internal and external clients. Assist external clients with the Firm's website registration or navigation, credit card activations, and provide education about the processes and procedures associated with their account. Provide support and guidance with internal clients involving the maintenance of the Client's accounts associated with the Firm's investment products and providing estimated time frames for requests to be completed. Qualifications: Skills Required: Financial services/banking/ brokerage experience preferred Exceptional phone conversation skills Able to perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks Strong organizational skills, attention to detail, and excellent follow-up skills Ability to be self-motivated and succeed in a team atmosphere Candidates must have flexibility in work schedule Superior customer-centric focus, with proven ability to thoroughly resolve customer inquires Skills Desired: Bachelor degree is preferred Background in financial services Four year degree in related field Experis is an Equal Opportunity Employer (EOE/AA)

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