Ops Client Service Specialist

Kforce has a client seeking an Ops Client Service Specialist in Weehawken, New Jersey (NJ).Summary:The ideal candidate will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.Major Job Duties and Responsibilities:
Respond to inquiries from UBS branches/clients regarding the account opening and maintenance process, including client verification and forms approval in a timely and efficient manner
Learn basic Legal and Compliance knowledge around the account process
Proactively track service issues and escalate them to product areas for resolution
High School diploma or GED
Customer service required
Experience in the Financial Services or Brokerage industry - preferred
Skills and Competencies:
Proficient in basic mathematical skills
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills
Ability to sustain long-term relationships with internal and external clients
Ability to work independently and manage one's time
Ability to accurately document and record customer/client information
Previous experience with computer applications, such as MS Outlook or data entry software (Typically required)
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Compensation Type: Hours

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